Personal Data Protection Policy (PDPA)

Objectives of this Policy

Dental Clinic 105 Dental Home as a clinic operator Committed to protecting your personal information In order to maintain the standard of responsibility the clinic has to customers, partners, visitors, employees and other stakeholders. about proper storage, safety and honest use including to comply with Personal Data Protection Act B.E. 2562

The Clinic has therefore established a policy as a guideline for how we treat your personal information, whether it be the collection, use, disclosure and protection of the personal information you provide to us. This Privacy Policy covers any information that can identify you For your personal health information In addition to complying with this policy We will abide by the provisions of the law, rule, notice, order or regulation of the governing body. related care or to be amended We, as the controller of your personal data, have created this Privacy Policy which forms part of the terms and conditions for the use of the website. our services, including your service By using such services each time, you are deemed to have read and agree to this Privacy Policy. which has the following details

Meaning and definition

1. Clinic means 105 Dental Home Clinic and affiliated clinics.

2. Personal data means information about an individual by which an individual can be identified. whether directly or indirectly

3. Data Controller means a dental clinic. which has been assigned to the operator of the hospital and employees to have the duty to keep, process, use, control and check personal information

Collection of personal information

We collect your personal information as necessary. In the event that you directly or indirectly consent to provide information to us Whether providing information for requesting services from us through the website or any of our other channels, for example by scheduling a doctor's appointment online transactions newsletter subscription requesting special assistance This includes offline transactions, such as registering a patient at the dental clinic's registration counter. We may also receive your personal information from third parties such as Your family members or close people Dental clinic or network company Our dealers or service providers or government agencies in the event that you have given consent to disclose such information. or is a disclosure as required by law

Personal data we collect

The types of personal data we collect will depend on the purposes of data processing in accordance with this Privacy Policy, which are personal data we collect directly from you. or from a third party as follows:

• Personally Identifiable information such as name, photo, gender, age, date of birth, occupation, passport. ID card number or the number can identify other identities

• Contact information such as address, telephone number. who can be contacted in case of emergency and email

• Payment information such as billing information. Credit or debit card information and bank account details

• Service information such as doctor's appointment information. Relatives' personal information

• Subscription information and participation in marketing activities.

• Statistical data such as number of patients and website visits.

• Information from your use of our website such as IP Address, Cookies, Online Appointment System.

• Health information treatment information reports on physical health taking care of your health

• Information related to your medication use and intolerance.

• Information, feedback and treatment results that you provide.

We do not collect and use your sensitive information. following ethnicity, religious beliefs Criminal record unless with your express consent. in accordance with the regulations and laws, such as

• To prevent or suppress harm to the life, body or health of the data subject that the data subject is unable to provide. consent for any reason

• It is information that is made public with the express consent of the data subject.

• It is necessary to comply with the law in order to achieve the objectives of medical diagnosis

Providing health or social services medical treatment health management for standard control or

the quality of drugs, medical supplies or medical devices that have provided appropriate and specific measures to protect the rights and

The freedom of the data subject, in particular to maintain the confidentiality of personal data in accordance with professional or ethical duties.

Purpose of processing personal data

We may process your information with your consent. or performance of contracts with each other, or for our legitimate interests. and to comply with the law For the following purposes

1. For the provision of medical services

2. For accounting or financial purposes, such as verifying credit card payments billing and

Verify the correctness of the refund request.

3. To maintain safety and to comply with the rules of the dental clinic

4.To comply with any law, requirement, regulation, regulation or request from government agencies such as compliance summons a witness or court order or other requests legal

5. For our marketing purposes which we will process for these purposes only if you have provided consent to processing to us, including:

• Facilitate and present a list of benefits.

• Marketing objectives Promotion and customer relations eg. Sending information about promotions, products products and services, promotional items and the use of photographs for advertising purposes

• Customer satisfaction survey, market research and statistical analysis. for information on product improvement and services, or create new products and services

• To be a channel for communication, answering questions or responding to complaints related to the use of our services, such as service problems.

Persons whose personal information may be disclosed

We may disclose or transfer your personal information to third parties. which may be located within or outside Thailand which is Countries that have adequate personal data protection standards and comply with the personal data protection guidelines required by law and we will take necessary and appropriate measures. or in accordance with regulations and laws For the purposes stated above to the following persons

• Clinics in the network, business partners and business partners.

• Agents, service providers or partners who provide services to us. or take any action As our representatives, such as service providers

information technology dental lab service provider

• Banks and payment service providers such as credit or debit card companies.

• Security and safety officers or agencies

• Immigration agency and customs

• Government agencies Regulators and other agencies as permitted or required by law

Retention of personal data and security

Your personal data will be retained for as long as necessary. for the purposes described in this Privacy Policy. or under the provisions of the law or for legal action after the expiration of the said period If you do not consent to us Further processing of your personal data We will destroy that personal data in accordance with our data destruction procedures and will complete this without delay. The Company will keep your personal information very well in accordance with the Technical Measures and administrative measures. (Organizational Measures) to maintain appropriate security and security in the processing of personal data. and to prevent personal data breaches It has established policies, regulations and rules for personal data protection, such as security standards of information technology systems. and measures to prevent information recipients from using or disclosing information outside the intended purpose or without power or without And such policies, rules and regulations have been updated periodically. as necessary and appropriate

Cookies and how to use them

Our website uses SSL (Secure Socket Layer) to protect personal information. Person and your privacy This system meets international standards and is specifically designed to protect personal information.

when you visit our website We will collect the Some information automatically provided by you through the use of cookies are: Small information or text issued to your computer when you visit the website. and is used to store or track information about your use of the website and use it for trend analysis, website administration. track movement User's use of the website or to remember User settings However, some cookies are essential. Otherwise, the website pages may not function properly. and other types of cookies Allow us to improve your experience. Customize the content according to your needs and make your interaction with The website is more convenient Because cookies remember Username (in a secure way) as well as remembering your language preferences Most Internet browsers will let you decide whether to accept cookies or not if you decline to delete them. or blocking tracking by cookies may affect your user experience. and without cookies your ability to use all features or areas or portions of this restriction site In addition, some third parties may issue cookies through our website to serve you advertisements related to your interests accordingly. Your browsing activity These third parties may collect your browsing history or Other information to know how you access the website and the pages you visit after leaving our website. The information collected through these automated intermediaries may be related to personal information you have previously provided on our website.

Rights relating to your personal data

You may contact us/personal data protection officer/relevant officer to submit a request to exercise your rights as follows :

• You have the right to access the information we hold about you. including obtaining a copy of the data and requesting the transfer of personal data of

You that you provide to us to another data controller or yourself.

• You have the right to object. or suspend the collection, use or disclosure of your information.

• You have the right to ask us to correct any inaccurate information. or add incomplete information and may request that we delete or destroy; or

Disclose the source of your information in the event that your consent is not given.

• In the event that you find that we or our personnel use or disclose your information not in accordance with your consent or is not processed according to legal rights You have the right to complain to the Personal Data Protection Committee.

• You have the right to withdraw your consent to the processing of personal data for which you have given us your consent.

throughout the period your personal data is with us Unless there is a restriction on the right to withdraw consent by law or by contract that gives you the benefit.

This may cause us to have insufficient data for processing to achieve the stated objectives. and you may lack the convenience of receiving services from us

Contact us

If you want to exercise any rights In accordance with this Privacy Policy, please do so in writing. with a copy of the evidence to show yourself and if you have questions Suggestions, complaints about this privacy policy, you can contact The Personal Data Protection Officer can be found at this address.

Dental Clinic 105 Dental Home 44/470 or 286 Lasalle 14 Sukhumvit Road 105 Bangna Bangkok 10260

The information that must be notified to us includes:

• Name, surname, ID card number / passport number

• Matters you want to inquire about. details of the error that occurred

• Your telephone number and contact address, including your e-mail address.

Privacy Policy Changes

We may review and change this Privacy Policy from time to time to reflect changes in our Privacy Policy.

Provide our services and operations, suggestions and comments from you. including relevant legal provisions by which the latest version of this Policy will be posted on our website at https://www.105dentalhome.com To let you know how we protect your personal information

Announced on April 28, 2022